Provincial Customers
FURNITURE MANILA | SHIPPING INFORMATION
Provincial Delivery & Cargo Shipping
Shopping for furniture outside Metro Manila? Furniture Manila offers delivery services to selected provincial locations in Luzon and shipping arrangements through third-party cargo providers for Visayas and Mindanao.
Furniture Delivery Beyond Metro Manila
Furniture Manila serves customers outside Metro Manila through selected provincial delivery routes and third-party logistics providers.
Delivery availability, shipping charges, and processing requirements depend on your destination, selected products, and preferred shipping arrangement.
Full payment is required for provincial orders before merchandise is released for delivery or cargo shipment.
01. Provincial Delivery Options
We offer different delivery arrangements depending on your location.
DIRECT PROVINCIAL DELIVERY
Luzon
Furniture Manila provides direct delivery services to selected provincial locations within Luzon, subject to service availability and delivery scheduling.
- Selected serviceable locations
- Minimum order requirements may apply
- Delivery fees depend on destination
- Full payment required before dispatch
THIRD-PARTY CARGO SHIPPING
Visayas
Orders bound for Visayas are generally shipped through independent sea or air cargo providers.
- Sea or air cargo arrangements
- Shipping rates vary by cargo provider
- Separate cargo handling fees may apply
- Full payment required before release
THIRD-PARTY CARGO SHIPPING
Mindanao
Customers in Mindanao may arrange shipment through a preferred third-party freight forwarder or cargo company.
- Sea or air cargo options
- Customer-selected freight providers
- Shipping costs quoted separately
- Full payment required before release
02. Direct Delivery to Selected Luzon Provinces
Furniture Manila offers direct delivery to selected provincial destinations within Luzon.
Service availability depends on your exact delivery address, accessibility, product dimensions, order value, and available delivery routes.
Minimum Order Requirements
Certain provincial destinations require a minimum order value to accommodate transportation and logistical costs.
For many serviceable provincial locations, the minimum order requirement is approximately ₱20,000, although the actual amount may vary depending on your destination.
If your order does not meet the minimum requirement, our checkout system may indicate that delivery is unavailable for your selected location or order value.
Provincial Delivery Scheduling
Provincial delivery schedules depend on available routes and operational capacity. Standard Metro Manila delivery lead times do not automatically apply to provincial orders.
Our team will coordinate the applicable delivery schedule once your order is ready and a delivery arrangement has been confirmed.
03. Shipping to Visayas & Mindanao
For destinations in Visayas and Mindanao, merchandise is generally shipped through third-party sea or air cargo providers.
Customers may select their preferred cargo company, subject to the provider’s acceptance of the shipment and applicable shipping requirements.
Sea Cargo
Sea cargo is commonly used for large furniture shipments and bulk orders. Rates and transit times depend on the cargo provider, shipment dimensions, destination, and available sailing schedules.
Air Cargo
Air cargo may be considered for eligible shipments requiring faster transportation. Acceptance, size limitations, freight charges, and transit schedules are determined by the cargo provider.
Furniture Manila does not control the transportation schedules or operational policies of independent cargo providers. Shipping timelines are therefore estimates provided by the selected freight company.
04. Understanding Cargo Handling & Shipping Fees
For orders requiring third-party cargo arrangements, there may be two separate charges.
FURNITURE MANILA SERVICE FEE
3PL Cargo Handling Fee
This fee covers Furniture Manila’s cargo coordination services, which may include:
- Obtaining cargo shipping quotations
- Coordinating with third-party providers
- Preparing merchandise for cargo release
- Arranging shipment handling and dispatch coordination
THIRD-PARTY PROVIDER CHARGE
Actual Cargo Shipping Fee
This is the freight charge imposed by the selected sea or air cargo provider.
The amount depends on:
- Destination
- Shipment size and weight
- Selected cargo company
- Transportation method
- Applicable freight and handling charges
Important: Cargo Handling Does Not Include Freight Charges
The 3PL Cargo Handling Fee charged by Furniture Manila is separate from the actual shipping fee imposed by the selected cargo provider.
Payment of the cargo handling fee does not mean that the actual freight charges have already been paid.
Cargo handling fees are non-refundable once the corresponding coordination services have been rendered, subject to applicable consumer protection laws.
05. Customer-Arranged Cargo & Freight Forwarders
Customers who prefer to arrange their own shipping may appoint a third-party cargo company or freight forwarder to collect their merchandise from Furniture Manila’s Pasay logistics facility.
How Customer-Arranged Pick-Up Works
- Place your order through the Furniture Manila website.
- Settle the full payment and wait for payment verification.
- Inform our team that your designated cargo provider will collect the merchandise.
- Wait for the official Ready for Pick-Up notification before arranging collection.
- Provide the necessary authorization and comply with our pick-up and release requirements.
Customers are responsible for coordinating directly with their selected cargo provider regarding transportation charges, shipping schedules, insurance, and delivery arrangements.
Any damage occurring after merchandise has been properly released to the customer’s designated forwarder will be assessed according to the applicable pick-up and release terms, without limiting non-waivable consumer rights.
06. Payment & Order Processing
To ensure proper order processing and shipping coordination, provincial orders follow the payment and release requirements below.
07. Important Provincial Shipping Reminders
- Shipping timelines: Provincial delivery and cargo transit schedules vary depending on location, merchandise availability, and the selected transportation provider.
- Third-party cargo: Independent cargo providers determine their own freight charges, shipment acceptance requirements, and transit schedules.
- Customer information: Customers must provide complete and accurate recipient information, shipping addresses, and contact details.
- Shipping documentation: Customers may be required to provide additional documents or information requested by the selected cargo provider.
- Inspection: Merchandise must be inspected upon delivery or release in accordance with Furniture Manila’s inspection and acceptance procedures.
- Delivery scheduling: Furniture Manila cannot guarantee specific provincial arrival dates or third-party cargo transit schedules.
08. Frequently Asked Questions
Do you deliver outside Metro Manila?
Yes. Furniture Manila provides direct delivery to selected provincial locations in Luzon and offers third-party cargo shipping arrangements for Visayas and Mindanao.
Can I pay Cash on Delivery for provincial orders?
No. Full payment is required before provincial delivery or cargo release.
Does the cargo handling fee include shipping?
No. The 3PL Cargo Handling Fee covers Furniture Manila’s coordination services. The actual shipping fee charged by the cargo provider is separate.
Can I choose my own cargo company?
Yes. Customers may arrange their preferred cargo provider, subject to our pick-up and merchandise release procedures.
Is the cargo handling fee refundable?
The handling fee is generally non-refundable once the corresponding coordination services have been performed, subject to applicable consumer protection laws.
How long does provincial shipping take?
Processing and delivery timelines depend on product availability, location, shipping arrangements, and cargo provider schedules. The standard Metro Manila lead time does not automatically apply to provincial orders.
Can I collect my order from Furniture Manila instead?
Yes. Customers or their authorized freight forwarders may collect confirmed orders from our Pasay logistics facility after receiving an official Ready for Pick-Up notification.
Shopping From Outside Metro Manila?
Browse our furniture collection, select your preferred products, and review the available delivery arrangements for your location.